# Manager, Service Transformation at Oscar AI

- Company: Oscar AI
- What the company does: Oscar is an AI operations analyst that watches every location 24/7, catching revenue leaks, labor inefficiencies, and compliance risks, then delivering the alerts, reports, and action plans your team needs to fix them fast. Backed by Techstars.
- Company website: https://oscar.ai
- Type: Startups (AI role)
- Level: Senior
- Location: Dallas, Texas, United States
- Work setup: On-site
- Pay: $97K to $127K base salary per year (USD)
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://oscarhealth.com/careers/jobs?gh_jid=8359727&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/oscar-ai-manager-service-transformation-3/

## About the role

The Manager, Service Transformation will lead cross-functional programs that advance Service Forward—evolving Oscar's contact-center model to balance high-quality human service with AI-enabled automation. This role will align enterprise partners around strategy, operating-model design, implementation, and change management, while also leading targeted initiatives that improve member and provider service performance. You will report into our Senior Director, Member and Provider Services. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years of experience in program management
- 3+ years of experience in delivering projects / programs

Tags: Member Programs

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/oscar-ai-manager-service-transformation-3/