# Customer Manufacturing Manager at Osmo

- Company: Osmo
- What the company does: Osmo turns the iPad you already have into hands-on learning — real pieces kids touch, games that teach letters, math and coding. Free US shipping, 30-day returns. Backed by Accel, GV and Lux.
- Company website: http://www.playosmo.com
- Type: Startups (AI role)
- Level: Senior
- Location: Elizabeth, NJ
- Work setup: On-site
- Pay: $113K to $150K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/osmo/a7c71b90-1c1c-45ea-8948-2f2d0b7f4cae
- Page: https://www.1752.vc/careers/jobs/osmo-customer-manufacturing-manager/

## About the role

Osmo's customer programs don't end at signature — they succeed or fail in the handoff from creative work to real manufacturing. This role owns that handoff: the point where a customer's project moves from onboarding into production, fulfillment, and deployment, and where dropped threads become missed shipments.

## What they're looking for

- Operationally Fluent in Manufacturing — 6+ years across customer success, operations, manufacturing coordination, supply chain, or project management, ideally in the fragrance and flavor industry
- A Relentless Closer of Loose Ends — Tenacious about tracking every open thread across procurement, production, and customer communication until it's actually resolved, not just logged
- A Strong Cross-Functional Communicator — Excellent stakeholder management skills, with the judgment to know when to escalate and when to resolve quietly
- Genuinely Curious About How the Product Gets Made — Wants to understand fragrance readiness and production sequencing well enough to make real calls, not just relay updates
- Organized Under Pressure — Strong organizational and project management skills, with the ability to manage multiple customer programs simultaneously without dropping any of them

Tags: Manufacturing