# Customer Support Specialist at Ossium Health

- Company: Ossium Health
- What the company does: Backed by General Catalyst.
- Company website: https://www.ossiumhealth.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco, California
- Work setup: On-site
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://ossiumhealth.com/jd?gh_jid=4716503006&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ossium-health-customer-support-specialist/

## About the role

We are seeking a highly organized and customer-focused Customer Support Specialist to serve as the primary point of contact for our orthopedic distributors and business partners. This role is responsible for managing day-to-day account support, coordinating customer orders, tracking critical account data, and ensuring a seamless customer experience throughout the order lifecycle. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2-3 years of customer service experience in B2C and/or B2B sales
- Experience with order processing, invoicing, or account management
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong problem-solving skills and a customer-first mindset
- Ability to work independently while collaborating effectively with cross-functional teams
- Excellent written and oral communication skills

Tags: Commercial

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ossium-health-customer-support-specialist/