# Middleware Solutions Engineer I at Otter

- Company: Otter
- What the company does: Otter matches parents who need care with trusted sitters in their community, on-demand. Backed by Sequoia and a16z.
- Company website: https://withotter.com/
- Type: Startups
- Level: Mid level
- Location: Los Angeles, CA
- Work setup: On-site
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/otter/jobs/8716964002
- Page: https://www.1752.vc/careers/jobs/otter-middleware-solutions-engineer-i/

## About the role

We are looking for a Solutions Engineer who combines strong technical problem-solving skills with customer/partner-facing relationship management and operational leadership.

## What they're looking for

- 2 to 5 years of customer-facing technical support, technical operations, or technical account management experience
- Experience managing technical projects or coordinating implementations
- Experience working with POS systems, restaurant technology, or delivery platforms is highly preferred
- Experience working in production systems in cloud environments such as GCP or AWS
- Strong technical troubleshooting and root cause analysis skills
- Working knowledge of SQL

Tags: Otter - ENT