# Product Manager - Orders at Otter

- Company: Otter
- What the company does: Otter matches parents who need care with trusted sitters in their community, on-demand. Backed by Sequoia and a16z.
- Company website: https://withotter.com/
- Type: Startups
- Level: Senior
- Location: Seattle, WA
- Work setup: On-site
- Pay: $176K to $242K base salary per year (USD)
- Posted: 2026-05-27
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/otter/jobs/8543629002
- Page: https://www.1752.vc/careers/jobs/otter-product-manager-orders/

## About the role

As Product Manager for the Orders domain, you own the system of record for every order that flows through Otter in real time and over time. Your goal is to review a fragmented landscape of third-party delivery platforms, multiple POS systems, kitchen printers, and downstream analytics consumers as it relates to Orders domain and turn it into a dependable, structured order data layer that every team in the company builds on. You will:

## What they're looking for

- 3+ years of product management experience, with direct ownership of an orders, fulfillment, or operational data platform in a high-volume transactional environment
- Direct experience in the restaurant industry, food delivery, or restaurant technology is a must have as you need to understand order flow from inside a kitchen, not just from a data flow/ API diagram
- Familiarity with third-party delivery platform APIs and the operational reality of maintaining integrations with partners who have their own roadmaps, deprecation timelines, and support SLAs
- Experience with observability and debugging tools (Grafana, Chrome DevTools, Charles Proxy, etc.)
- Proficiency in SQL, ability to define a schema that satisfies both an engineer building a real-time consumer and an analyst building a historical report, and comfort owning data SLAs as product commitments
- Proven ability to manage a wide, demanding stakeholder surface where in you can manage delivery expectations with 3+ teams at once, explain rationale for prioritization, and keep them moving forward

Tags: PM System of Record