# Customer Success Manager at OuterSignal

- Company: OuterSignal
- What the company does: Market to humans, not orders. OuterSignal connects to your CRM or commerce platform and shows you the full profile behind every customer. Backed by Long Journey Ventures.
- Company website: https://outersignal.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $115K to $130K base salary per year (USD)
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://jobs.ashbyhq.com/outersignal/d76d3d9f-ee28-40df-bf7b-d6bdab05c8c3?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/outersignal-customer-success-manager/

## About the role

We're looking for a curious, motivated Customer Success Manager to help our growing brand base get real value out of OuterSignal. This is a ground-floor role on a fast-moving team — you'll work closely with experienced colleagues to onboard new customers, support day-to-day success operations, and help brands turn data into action. It's a great fit for someone who's eager to learn the craft of customer success in a high-growth environment, and who wants real ownership early in their career. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2-4 years of experience in customer success, account management, agency client services, or a related customer-facing role
- Genuine interest in eCommerce, DTC brands, or marketing technology
- Exposure to tools like Klaviyo, Meta Ads Manager, Gorgias, or similar martech is a plus — but not required
- Strong communicator, both written and verbal — you can explain things clearly and follow through consistently
- Organized and detail-oriented — you can manage multiple customers at once without things falling through the cracks
- Curious and coachable — you ask good questions, take feedback well, and want to grow fast

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/outersignal-customer-success-manager/