# Implementation Lead at OuterSignal

- Company: OuterSignal
- What the company does: Market to humans, not orders. OuterSignal connects to your CRM or commerce platform and shows you the full profile behind every customer. Backed by Long Journey Ventures.
- Company website: https://outersignal.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $115K to $125K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://jobs.ashbyhq.com/outersignal/568a128c-bbb3-43d2-b15b-0524d99f6270?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/outersignal-implementation-lead/

## About the role

We're hiring our first dedicated Implementation Lead to help build out our mid-market and enterprise motions. You'll own the customer relationship from signed agreement to first results. You'll work hand in hand with new accounts to learn what they're trying to accomplish and build the use cases that get them there. Most of your week will be spent working directly with brands, and the rest on building a repeatable motion and playbooks as the team scales. You'll report to our Head of CX. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Have 3+ years in a customer-facing role with direct experience onboarding clients
- Genuine passion for AI and working at an AI-native company
- Have run onboardings with several stakeholders, and have also carried a larger book of mid-market accounts
- Have built Klaviyo flows and segments for a brand yourself, and can explain why a segment is growing or shrinking
- Use Claude or ChatGPT every day and have built something with it
- Have written onboarding docs a team actually used

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/outersignal-implementation-lead/