# Customer Advocacy Manager at Outreach

- Company: Outreach
- What the company does: Outreach is the Agentic AI platform for revenue teams — forecast, coach, close deals, and expand accounts. See it in action. Request a demo. Backed by Techstars and Sapphire.
- Company website: https://outreach.io
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $70K to $110K base salary per year (USD)
- Posted: 2026-02-16
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/outreach/5becd4e1-3474-4f36-b5dd-4b2cd0eb1179
- Page: https://www.1752.vc/careers/jobs/outreach-customer-advocacy-manager/

## About the role

At Outreach, our customers are our best advocates and most important asset. Do you love getting to know customers, what matters to them, and creating impactful programs that amplify their voice? We're looking for a dynamic Customer Advocacy Manager to join our corporate marketing team and drive advocacy throughout our customer base.

## What they're looking for

- Run Daily Advocacy Operations: Own the day-to-day operations of the advocacy and reference program, including intake, prioritization, approvals, scheduling, and fulfillment
- Maintain the System of Record: Keep customer profiles, permissions, and engagement history accurate and current within the reference management system
- Curate the Asset Library: Maintain a centralized, searchable repository of advocacy and reference assets for Sales, Marketing, and Customer Success
- Support Sales and Customer Success: Match Sales and Customer Success teams with relevant customer advocates for RFPs, references, and deal support
- Measure and Report on Impact: Track advocacy activity and support measurement of the program's impact on sales acceleration, customer engagement, and brand awareness
- Strengthen the Program: Proactively identify and solve challenges in advocate recruitment, program participation, and content development

Tags: Marketing