# Senior GTM AI Advisor (Customer Success Manager) at Outreach

- Company: Outreach
- What the company does: Outreach is the Agentic AI platform for revenue teams — forecast, coach, close deals, and expand accounts. See it in action. Request a demo. Backed by Techstars and Sapphire.
- Company website: https://outreach.io
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $145K to $175K base salary per year (USD)
- Posted: 2026-07-29
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/outreach/91b45521-0ad3-499f-8c05-514beb39c2e5
- Page: https://www.1752.vc/careers/jobs/outreach-senior-gtm-ai-advisor-customer-success-manager/

## About the role

We're looking for a strategic, data-driven Senior AI GTM Advisor to partner with customers in maximizing value from our platform — leveraging AI to drive efficiency, adoption, and business outcomes. This role blends traditional CSM responsibilities with a strong focus on AI enablement, insights, and automation.

## What they're looking for

- Own a portfolio of customers and ensure they achieve measurable business outcomes
- Drive adoption of core platform capabilities, with a focus on AI-powered features and credit consumption
- Lead Executive Business Reviews (EBRs) tied to ROI, productivity gains, and revenue impact
- Educate customers on AI capabilities (e.g., automation, predictive insights, personalization)
- Own credit consumption as a primary, accountable metric for their book of named accounts
- Lead hands-on change management with sellers and revenue leaders — running enablement sessions, coaching frontline adoption habits, and working with customer managers so the platform is adopted

Tags: Customer Success Managers