# Staff Technical Escalations Manager at Outreach

- Company: Outreach
- What the company does: Outreach is the Agentic AI platform for revenue teams — forecast, coach, close deals, and expand accounts. See it in action. Request a demo. Backed by Techstars and Sapphire.
- Company website: https://outreach.io
- Type: Startups (AI role)
- Level: Senior
- Location: Seattle, WA
- Work setup: Hybrid
- Pay: $95K to $145K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/outreach/3c6ba2dd-37ce-48ba-a01a-a890b6271c63
- Page: https://www.1752.vc/careers/jobs/outreach-staff-technical-escalations-manager/

## About the role

As a Staff Technical Escalations Manager at Outreach, you thrive on challenge, remain calm under pressure, and have a proven ability to navigate complex cross-functional issues where ownership, priority, customer impact, or resolution path may be unclear. You are a strong communicator, a systems thinker, and a trusted advocate for customers and internal teams alike. You are technically competent, process-oriented, and motivated by impact rather than urgency alone.

Tags: Technical Support