# Senior Manager of Customer Success (Enterprise) at Owner

- Company: Owner
- What the company does: Owner gives you the same tools that major national brands use to drive sales. Online ordering proven to grow sales. Mobile app with rewards. And more. Backed by Redpoint.
- Company website: https://www.owner.com
- Type: Startups
- Level: Senior
- Location: Remote - United States
- Work setup: Remote
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/owner/29efc81c-acaa-437b-8d7f-f2038272085d?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/owner-senior-manager-of-customer-success-enterprise/

## About the role

Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- As the Senior Manager of Customer Success (Enterprise), you will lead the team responsible for our most valuable and complex customer relationships
- You will manage and develop a team of Customer Success Managers focused on delivering a high-touch, strategic customer experience while driving retention, expansion, and measurable business outcomes for these accounts
- This role requires strong leadership, a deep understanding of customer success strategy, and the ability to help your team navigate complex organizations and build trusted relationships with operators, marketing leaders, and executives
- You’ll collaborate closely with the SVP of Customer Success and cross functional partners to ensure our most strategic customers are successful and continue to grow with Owner
- This role is 100% remote and open to candidates anywhere in the United States, however, we strongly prefer candidates based in San Francisco, Los Angeles, Chicago, or New York
- The impact you'll have

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/owner-senior-manager-of-customer-success-enterprise/