# Customer Support Associate at Padlet

- Company: Padlet
- What the company does: Beautiful boards and canvases for visual thinkers and learners. Used by 40 million people worldwide. Get started for free. Backed by Y Combinator.
- Company website: https://padlet.com
- Type: Startups
- Level: Associate
- Location: San Francisco
- Work setup: On-site
- Pay: $85K to $120K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/padlet/6f130351-b3f2-4bd3-a1dd-58e499059193
- Page: https://www.1752.vc/careers/jobs/padlet-customer-support-associate/

## About the role

Hold a high bar for Support when owning customer interactions Identify, document and follow up with engineers on product bugs and features

## What they're looking for

- The ability to provide support fluently in English. Proficiency in another language is a bonus
- Genuine curiosity about people and business, while possessing the ability to inspire passion in others
- Experience in direct customer or client-facing roles
- Interest in implementing feedback and dedicated to the improvement of your skills and work
- Strong organizational, analytical, written and verbal communication skills
- Superb attention to detail

Tags: Customer Experience