# Customer Success Architect, Public Sector at Palo Alto Networks

- Company: Palo Alto Networks
- What the company does: Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud Architects & SOC Managers. Backed by Greylock, Sequoia and Felicis.
- Company website: https://www.paloaltonetworks.com/
- Type: Startups
- Level: Mid level
- Location: Austin, United States of America
- Work setup: On-site
- Posted: 2026-10-17
- Apply by: 2026-12-01
- Apply: https://paloaltonetworks.wd5.myworkdayjobs.com/en-US/panwexternalcareers/job/Austin-United-States-of-America/Customer-Success-Architect--Public-Sector_JR-020423?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/palo-alto-networks-customer-success-architect-public-sector/

## About the role

As a Public Sector Customer Success Architect , you will serve as a trusted technical advisor dedicated to enabling government agencies, defense organizations, and public sector institutions to successfully adopt, integrate, scale, and optimize Palo Alto Networks' security solutions. In this critical post-purchase role, you will bridge the gap between complex agency mission objectives and advanced cybersecurity capabilities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in Security Operations (SOC), Security Engineering, or Cyber Incident Response within SIEM, SOAR, SOC, and/or XDR/EDR environments
- Cloud & Infrastructure Proficiency: Familiarity with multicloud technologies (AWS GovCloud, Azure Government, GCP) and public sector cloud security use cases
- Technical Scripting: Proficiency in scripting with Python and/or JavaScript for API integrations and security orchestration automation
- Agility & Execution: Ability to thrive in a fast-paced environment, managing multiple priority agency initiatives under pressure


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/palo-alto-networks-customer-success-architect-public-sector/