# Mgr, Customer Success Engineering at Palo Alto Networks

- Company: Palo Alto Networks
- What the company does: Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud Architects & SOC Managers. Backed by Greylock, Sequoia and Felicis.
- Company website: https://www.paloaltonetworks.com/
- Type: Startups
- Level: Mid level
- Location: Remote - USA - TX
- Work setup: Remote
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://paloaltonetworks.wd5.myworkdayjobs.com/en-US/panwexternalcareers/job/Remote---USA---TX/Mgr---Customer-Success-Engineering_JR-022799?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/palo-alto-networks-mgr-customer-success-engineering/

## About the role

This role is focused on ensuring our customers’ success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value. This is an exciting opportunity to unequivocally influence our customers and Palo Alto Networks success. Reporting to the Head of North America Customer Success for Prisma Access, in this role you will lead a team of Scale and Optimize Engineers, responsible for managing our enterprise customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years experience working in pre-sales, account management, customer success, technical consulting or similar roles related to driving customer success and adoption
- Experience with cloud solutions like Google Cloud Platform, Microsoft Azure OR Amazon Web Services to drive adoption preferred
- An enthusiastic and creative leader with the ability to inspire others
- Ability to manage influence through persuasion, negotiation, and consensus building
- Deep understanding of networking/security technologies and experience working with and implementing related solutions
- Deep business operations expertise - has solid experience with SFDC, Gainsight, and adept with creating reports and dashboards is highly preferred


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/palo-alto-networks-mgr-customer-success-engineering/