# Senior Manager, Customer Upsell, NGTS at Palo Alto Networks

- Company: Palo Alto Networks
- What the company does: Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud Architects & SOC Managers. Backed by Greylock, Sequoia and Felicis.
- Company website: https://www.paloaltonetworks.com/
- Type: Startups
- Level: Senior
- Location: Boston, United States of America
- Work setup: On-site
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://paloaltonetworks.wd5.myworkdayjobs.com/en-US/panwexternalcareers/job/Boston-United-States-of-America/Senior-Manager--Customer-Upsell--NGTS_JR-023620?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/palo-alto-networks-senior-manager-customer-upsell-ngts/

## About the role

We are looking for a Senior Manager, Customer Upsell, to manage and execute our expansion and upsell operations globally across Next Generation Trust Security (NGTS) and Quantum Safe Security solutions. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Cross-Functional Co-Selling: Strong background working alongside domain specialists (M&T Specialists), renewal managers, and customer success teams to drive expansion revenue within existing accounts
- Commercial Deal Structuring: Practical experience assembling BOMs, navigating enterprise contract terms, structuring upgrade pricing models, and managing deal-desk approvals across complex global deal frameworks
- Renewal & Entitlement Mechanics: Solid understanding of SaaS renewal lifecycles, software entitlement tracking, overconsumption capture, and contract transition workflows
- Technical & Security Aptitude: Ability to quickly master and communicate enterprise security concepts, certificate lifecycle management, and cryptographic transitions in business conversations
- Hands-On Execution Mindset: Comfortable managing day-to-day deal support and administrative workflows directly across global regions, with the capability to coach and lead future team members down the road
- CRM & Analytics Proficiency: Daily proficiency in Salesforce, Tableau, and Google Workspace for tracking global pipelines, analyzing account usage, and reporting


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/palo-alto-networks-senior-manager-customer-upsell-ngts/