# Service Delivery Leader at Palo Alto Networks

- Company: Palo Alto Networks
- What the company does: Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud Architects & SOC Managers. Backed by Greylock, Sequoia and Felicis.
- Company website: https://www.paloaltonetworks.com/
- Type: Startups
- Level: Mid level
- Location: Remote - USA - TX
- Work setup: Remote
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://paloaltonetworks.wd5.myworkdayjobs.com/en-US/panwexternalcareers/job/Remote---USA---TX/Service-Delivery-Leader_JR-023300?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/palo-alto-networks-service-delivery-leader/

## About the role

The Service Delivery Leader (SDL) serves as the primary "Voice of the Customer" for Palo Alto Networks' most strategic, large-scale global accounts. In this remote-friendly role, the Service Delivery Leader acts as the post-sale services lead, driving the adoption and consumption of the security platform to ensure customers realize maximum value from their investment. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Professional Background: At least 7+ years in high-touch, customer-facing service engagement management
- Technical Domain Expertise: Proven experience delivering large technology programs in at least two areas: Network Security, Cloud Security, Product Development, or Security Operations
- Leadership Skills: A track record of navigating highly matrixed organizations and mediating conflict to foster healthy dialogue
- Soft Skills: Exceptional communication skills with the ability to deliver technical presentations to customer management
- Certifications & Tools: PMP certification is a plus. Proficiency in CRM and customer success tools is highly valued


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/palo-alto-networks-service-delivery-leader/