# Chief Customer Officer at Parachute Health

- Company: Parachute Health
- What the company does: Digital infrastructure for clinicians, HME providers, and health plans to accelerate DME ordering and fulfillment. Backed by Insight.
- Company website: https://www.parachutehealth.com/
- Type: Startups
- Level: Principal and up
- Location: New York, NY, Boston, MA, or Philadelphia, PA
- Work setup: On-site
- Pay: $300K to $400K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://job-boards.greenhouse.io/parachutehealth/jobs/5246202007
- Page: https://www.1752.vc/careers/jobs/parachute-health-chief-customer-officer/

## About the role

As Chief Customer Officer at Parachute Health, you own everything that happens after the deal is signed. We are at a growth inflection, moving from a single core product to a multi-product platform, and executing landmark payor and channel partnerships that multiply our delivery load. The company's strategy, products, and pipeline are strong; the constraint on our next chapter is delivery - converting commitments into live, working customers, and making service quality a competitive weapon rather than a liability.

## What they're looking for

- Implementation engine: Own end-to-end customer implementations across suppliers, health systems, and payors — including the surge capacity our 2026 payor go-lives demand — with predictable timelines and quality
- Client operations: Run the operational functions that serve live customers day-to-day, with clean handoffs to the account-management and customer-success organizations that own the relationships
- Program management: Own company-level program management for the initiatives that cross functional lines

Tags: Executive