# Senior Associate Support Engineer at Parachute Health

- Company: Parachute Health
- What the company does: Digital infrastructure for clinicians, HME providers, and health plans to accelerate DME ordering and fulfillment. Backed by Insight.
- Company website: https://www.parachutehealth.com/
- Type: Startups
- Level: Senior
- Location: U.S. Remote
- Work setup: Remote
- Pay: $60K to $105K base salary per year (USD)
- Posted: 2026-06-02
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/parachutehealth/jobs/5152203007
- Page: https://www.1752.vc/careers/jobs/parachute-health-senior-associate-support-engineer/

## About the role

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.

## What they're looking for

- Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning, troubleshooting tickets, and end-user support
- Help manage our macOS laptop fleet, MDM enrollment, configuration, software deployment, and compliance baselines
- Troubleshoot connectivity, hardware, software, and authentication issues across Mac, Linux, and Windows environments
- Document fixes, runbooks, and FAQs to help the team scale
- Assist with Okta administration, user lifecycle, group management, SSO/MFA configuration, application assignments, and access reviews
- Help run periodic access reviews and collect audit evidence

Tags: IT & Security