# Senior CSM, Charter at ParentSquare

- Company: ParentSquare
- What the company does: ParentSquare is rooted in a belief our founder held as a parent long before she started the company in 2011: when families are involved, students thrive. She leads ParentSquare to this day. Backed by Kleiner Perkins Caufield & Byers.
- Company website: https://parentsquare.com
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://ats.rippling.com/parentsquare/jobs/c46dd1f7-a673-4d65-a4c2-42bfa7d6d346?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/parentsquare-senior-csm-charter/

## About the role

ParentSquare is seeking a Senior Customer Success Manager to be that partner across our charter portfolio, from single-site charters to national charter management organizations (CMOs) and education management organizations (EMOs). You’ll build relationships that drive satisfaction, usage, and clear ROI, keep retention and renewals strong, and find room for each customer to grow. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years in Customer Success or Account Management at a SaaS company
- Experience managing both strategic enterprise accounts and a high-volume book of smaller customers
- A track record of partnering with Sales on expansion, including growing a single-site or regional relationship into a larger agreement
- Experience supporting complex, multi-site implementations
- Strong project management skills and the ability to prioritize across many accounts at once
- Clear, confident communication with executive stakeholders and strong attention to detail

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/parentsquare-senior-csm-charter/