# Problem Manager Playtech Full-Time Full-Time On-Site São Paulo, São Paulo, Brazil 1 Day at Parlay Finance

- Company: Parlay Finance
- What the company does: AI-native intelligence for finance. Parlay modernizes the credit ecosystem with enterprise-grade technology that turns fragmented data into compounding value. Backed by Techstars.
- Company website: https://parlay.finance
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://www.parlayjobs.com/jobs/problem-manager-ff0bdb3b
- Page: https://www.1752.vc/careers/jobs/parlay-finance-problem-manager-playtech-full-time-full-time-on-site-sao-paulo-sa/

## About the role

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

## What they're looking for

- Join the Monitoring Team in Playtech Managed Services (PTMS)
- Own the post RCA lifecycle : log corrective action items, enforce their completion with external and internal parties, and ensure root causes are permanently resolved
- Track and coordinate problem-related tasks progress
- Act as the primary point of contact with third party providers and internal stakeholders on problem resolution matters
- Analyse incident data to identify recurring patterns, chronic problems, and emerging trends
- Maintain a record of known errors and their workarounds to support faster incident resolution and continuous improvement


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/parlay-finance-problem-manager-playtech-full-time-full-time-on-site-sao-paulo-sa/