# Creator Success Manager at Passes

- Company: Passes
- What the company does: Passes is a platform designed for creators to monetize their brands and connect with their audiences. It offers customizable memberships, direct messaging, livestreaming, and a marketplace for merchandise and content. Backed by Florida Funders.
- Company website: https://passes.com
- Type: Startups
- Level: Senior
- Location: Los Angeles
- Work setup: Remote
- Pay: $70K to $100K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://jobs.ashbyhq.com/passes/431e0c88-ba87-4e70-8669-f84e0f9f8feb
- Page: https://www.1752.vc/careers/jobs/passes-creator-success-manager/

## About the role

We are seeking a passionate and results-driven Creator Success Manager to join our team. This role is pivotal in ensuring the success and satisfaction of our creators, managing onboarding, and driving expansion and retention efforts. The ideal candidate is a tech-savvy, proactive problem-solver who is already leveraging AI tools in their day-to-day work and is excited to bring that mindset to supporting creative talent at scale.

## What they're looking for

- Proven experience in a customer success, account management, or similar client-facing leadership role
- Currently using AI tools (e.g., ChatGPT, Claude, Notion AI, or similar) as part of your workflow — and enthusiastic about applying them to drive better outcomes for creators
- Strong quantitative and analytical skills, with the ability to derive actionable insights from data
- Excellent communication and interpersonal skills, with a track record of building strong relationships with clients and internal stakeholders
- Strategic thinker with demonstrated success developing and executing growth strategies
- Comfortable in a fast-moving, tech-forward environment — you adapt quickly and figure things out

Tags: Creator Success