# Implementation Engineer, Digital Diagnostics (DDx) at PathAI

- Company: PathAI
- What the company does: At PathAI, we’re dedicated to improving patient outcomes with AI-powered pathology and meaningful collaboration with biopharma, laboratories and clinicians. Backed by General Catalyst.
- Company website: https://www.pathai.com/
- Type: Startups
- Level: Mid level
- Location: Boston, MA or Remote
- Work setup: Remote
- Pay: $48K to $74K base salary per year (USD)
- Posted: 2026-08-11
- Apply by: 2026-10-08
- Apply: https://www.pathai.com/careers/8696075002?gh_jid=8696075002
- Page: https://www.1752.vc/careers/jobs/pathai-implementation-engineer-digital-diagnostics-ddx/

## About the role

We're looking for an Implementation Engineer to join our team and help support our digital diagnostics customers, including our commercially deployed AI product portfolio, clinical trials platform, and Digital Pathology Image Management System, AISight. Although experience is important, we weigh a heavy emphasis on cultural fit within the organization, a hunger to learn both our business and customers, and a drive to move us forward in this rapidly evolving industry.

## What they're looking for

- You have 3+ years of experience in a client-facing, SaaS implementation roles
- You have strong analytical skills and operating rigor
- You have experience handling difficult customers or situations and can demonstrate resolutions
- You have a strong understanding of our business and products, and an ability to research/self-start in areas that require learning
- You have familiarity with HL7 interface implementation and hands-on experience with market-leading laboratory information systems (Epic Beaker, Novopath, Cerner Millenium etc) is preferred

Tags: Customer Operations