# Customer Support Continuous Improvement Specialist at PatternEQ

- Company: PatternEQ
- What the company does: Pattern is the world’s leading ecommerce accelerator. Transform your online business with our ecommerce platform, offering AI-driven tools and expert strategies for maximizing marketplace performance. Backed by a16z.
- Company website: https://www.pattern.com
- Type: Startups
- Level: Mid level
- Location: Lehi, UT, US
- Work setup: Hybrid
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.lever.co/pattern/1fbe2fb1-3f8c-4de3-8e47-de6a4c0dd3d7
- Page: https://www.1752.vc/careers/jobs/patterneq-customer-support-continuous-improvement-specialist/

## About the role

Bachelor’s degree in Business, Communications, or a related field; equivalent experience considered 1-2 years of experience in customer support, customer success, or a related client-facing role

## What they're looking for

- Working history with Zendesk, Asana, or similar CS/ticketing platforms
- Familiarity with marketplace platforms (Amazon, Walmart, Target, etc.) and Shopify
- Exposure to quality assurance or audit processes
- Comfortable using AI tools to support day-to-day customer service workflows

Tags: Customer Support