# Senior Manager of Brand Experience at PatternEQ

- Company: PatternEQ
- What the company does: Pattern is the world’s leading ecommerce accelerator. Transform your online business with our ecommerce platform, offering AI-driven tools and expert strategies for maximizing marketplace performance. Backed by a16z.
- Company website: https://www.pattern.com
- Type: Startups
- Level: Senior
- Location: Lehi, UT, US
- Work setup: Hybrid
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.lever.co/pattern/7764fae4-4a26-418b-8d1a-b8f6ebffd4c1
- Page: https://www.1752.vc/careers/jobs/patterneq-senior-manager-of-brand-experience/

## About the role

Project Management Mastery: Exceptional organizational skills with a proven track record of prioritizing dozens of moving parts, managing complex workstreams, and maintaining speed without sacrificing quality. Cross-Functional Influence & EQ: High emotional intelligence combined with a strong point of view and direct assertiveness. You know how to collaborate productively while holding cross-functional partners in procurement, logistics, and finance accountable to operational commitments.

## What they're looking for

- Partnering directly with central supply chain and internal logistics teams to align procurement, inventory allocation, and fulfillment with live shopping and creator-driven demand spikes
- Leading and managing end-to-end Product Detail Page (PDP) optimization, new product launches, listing quality, and creative asset enhancements (including main photos and offer structures) for high-converting TikTok Shop storefronts
- Overseeing overall shop health, including customer service workflows, fulfillment SLAs, onboarding coordination, and immediate adaptation to evolving TikTok Shop marketplace policies
- Managing price parity monitoring and unauthorized seller monitoring to protect brand integrity
- Guiding and supporting an execution team—including offshore operations partners and internal operational specialists—to ensure seamless task execution across all active accounts
- Collaborating cross-functionally across internal business units (including product, supply chain, commercial, and finance teams) to resolve process bottlenecks, enforce operational standards, and streamline internal workflows

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