# Manager, Customer Success at Pax8

- Company: Pax8
- What the company does: The Pax8 Marketplace: Where MSPs, MIPs and vendors come together to turn SMB demand into measurable growth, powered by cloud, AI, enablement and community. Backed by SoftBank VF.
- Company website: https://www.pax8.com/
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Pay: $100K to $130K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://pax8inc.wd12.myworkdayjobs.com/en-US/Pax8Careers/job/Remote---US/Manager--Customer-Success_R-102268
- Page: https://www.1752.vc/careers/jobs/pax8-manager-customer-success/

## About the role

This is an opportunity to shape the future of customer success at one of the world's fastest-growing cloud marketplaces. You'll empower a team of talented Partner Success Managers, helping them deliver meaningful outcomes for our partners while driving operational excellence across the business.

## What they're looking for

- Substantial experience in Customer Success, Partner Success, post-sales relationship management, or related environments
- Demonstrated success leading and developing high-performing professional teams
- Proven ability to improve retention, engagement, adoption, and customer outcomes
- Experience working in SaaS, cloud technology, channel, marketplace, or partner-focused businesses
- A thoughtful and analytical approach to solving complex business challenges
- Confidence interpreting customer health metrics, performance data, and operational insights