# Support Operations Engineer at Pax8

- Company: Pax8
- What the company does: The Pax8 Marketplace: Where MSPs, MIPs and vendors come together to turn SMB demand into measurable growth, powered by cloud, AI, enablement and community. Backed by SoftBank VF.
- Company website: https://www.pax8.com/
- Type: Startups
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Pay: $65K to $100K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://pax8inc.wd12.myworkdayjobs.com/en-US/Pax8Careers/job/Remote---US/Support-Operations-Engineer_R-102443-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pax8-support-operations-engineer/

## About the role

This is an opportunity to grow at the intersection of technical support, operational data, automation, knowledge management, and AI . You’ll work alongside experienced engineers, learning how to spot recurring support challenges and turn them into practical improvements that make support simpler, smarter, and more scalable. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bring reasonable hands-on experience from technical support, support operations, information technology, or work involving data or automation, or can demonstrate strong technical aptitude
- Have some familiarity with ServiceNow, reporting technology, or low-code automation platforms
- Are comfortable exploring spreadsheets, operational reports, data, and straightforward queries to understand what is happening and why
- Have genuine curiosity about AI, automation, and agentic workflows , and enjoy learning through experimentation and feedback
- Can turn technical thinking into clear, structured documentation that other people can readily use
- Can listen to frontline challenges and translate them into practical tooling, process, or automation opportunities


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pax8-support-operations-engineer/