# Manager of Customer Renewals at PayScale

- Company: PayScale
- What the company does: Payscale is the compensation intelligence platform that unites data, workflows, and AI-powered insights so HR, finance, and business leaders can make faster, fairer, and fully defensible pay decisions across the entire organization. Backed by Insight and Sapphire.
- Company website: https://www.payscale.com/
- Type: Startups
- Level: Senior
- Location: Remote-United States
- Work setup: Remote
- Pay: $130K base salary per year (USD)
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/Payscale/044e262a-49d4-4fed-b234-6853d04bad77?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/payscale-manager-of-customer-renewals/

## About the role

The Customer Renewals team helps customers continue and grow their partnership with Payscale. We lead renewal conversations that connect customer value with commercial terms, protect recurring revenue, and build long-term commitments. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in SaaS renewals, account management, customer success, or a related commercial role
- Experience managing or formally leading a customer-facing team, with demonstrated ability to coach performance and develop talent
- A track record of meeting retention or revenue goals and managing customer negotiations
- Strong commercial judgment, including experience evaluating pricing, contract duration, concessions, and customer risk
- Experience managing pipelines and forecasts, with the ability to explain changes and translate data into action
- Proficiency with Salesforce or a comparable CRM, with a strong commitment to accurate records and consistent processes

Tags: Customer & Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/payscale-manager-of-customer-renewals/