# Customer Success Manager at Paystand

- Company: Paystand
- What the company does: AR, expense management, and international payments on one agentic B2B payment network. Zero transaction fees. Native to NetSuite and Sage Intacct.
- Company website: https://www.paystand.com
- Type: Startups
- Level: Senior
- Location: Ciudad de México
- Work setup: On-site
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://paystand.com/job-listing/?gh_jid=8164191003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/paystand-customer-success-manager/

## About the role

Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3 to 5 years of experience in Customer Success, Account Management, Strategic Account Management, or a similar customer-facing role in SaaS, fintech, or B2B technology
- Proven ability to manage mid-market or enterprise customer relationships, including renewals, stakeholder communication, issue resolution, and account planning
- Strong understanding of customer adoption, retention, health scoring, risk mitigation, and value realization in a SaaS environment
- Experience working cross-functionally with Product, Delivery, Finance, Operations, Support, and Sales teams to resolve customer needs
- Strong communication skills in Spanish and English, with the ability to lead customer meetings, manage follow-ups, and communicate clearly with executives and operators
- Analytical mindset with the ability to interpret usage data, identify patterns, prioritize action, and connect product adoption to business outcomes

Tags: Paystand

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/paystand-customer-success-manager/