# Customer Service Analyst (Mid-Level) at PDI

- Company: PDI
- What the company does: PDI Technologies helps fuel wholesalers and convenience retailers increase business productivity, profitability, loyalty, and security by Connecting Convenience. Backed by Insight.
- Company website: https://pditechnologies.com/
- Type: Startups
- Level: Analyst
- Location: Remote US
- Work setup: Remote
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://jobs.lever.co/pditechnologies/7d492b3e-9d18-4f96-891f-4b816fa7af1e?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pdi-customer-service-analyst-mid-level/

## About the role

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Requires top-notch customer service skills and ability to build rapport
- Demonstrable ability to troubleshoot complex software issues and test software applications
- Exceptional written and verbal communication and ability to translate complex technical issues into layman’s terms
- Ability to multi-task and prioritize issues in a fast-paced work environment
- Desire and ability to support and train customers via phone, remote connections, or in person
- Proficiency with MS Office Suite

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pdi-customer-service-analyst-mid-level/