# Member Support Specialist at PDI

- Company: PDI
- What the company does: PDI Technologies helps fuel wholesalers and convenience retailers increase business productivity, profitability, loyalty, and security by Connecting Convenience. Backed by Insight.
- Company website: https://pditechnologies.com/
- Type: Startups
- Level: Mid level
- Location: Alpharetta, GA
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.lever.co/pditechnologies/1d1a8bf2-3c7a-4b99-8e5f-26336679b861
- Page: https://www.1752.vc/careers/jobs/pdi-member-support-specialist/

## About the role

The Member Support Specialist will be primarily responsible for providing support to our members. The mission is to help members to resolve their questions and complaints with the highest level of courtesy, urgency, and efficiency. The person in this role will be utilizing their deep knowledge of our clients’ payment and loyalty programs and collaborating with many teams internally.

## What they're looking for

- 1-2 years of experience in a helpdesk/call center environment preferred, any customer service is a plus
- High school diploma/GED required
- Highest sense of integrity and discretion required
- Ability to remain professional and courteous with customers at all times
- Excellent written and verbal communication skills
- Ability to build relationships and strong alliances across the organization

Tags: Customer Support