# Customer Success Manager - Mid Market & Enterprise - Southeast at Pear Deck

- Company: Pear Deck
- What the company does: Pear Deck Learning is a powerful ecosystem of education tools that assess progress, offer real-time feedback, and provide the differentiated instruction and gamified practice that keeps students engaged and excelling. Backed by Hyde Park Venture Partners.
- Company website: https://peardeck.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-10-01
- Apply by: 2026-11-15
- Apply: https://job-boards.greenhouse.io/goguardian/jobs/4718447006?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pear-deck-customer-success-manager-mid-market-and-enterprise-southeast/

## About the role

The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management. Reporting to the Manager, Customer Success, you’ll play a pivotal role in ensuring that our customers are achieving maximum value from our solutions, ultimately driving renewals, expansions, and cross-sells. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in Customer Success, Account Management, or a client-facing sales role
- Deep understanding of GoGuardian’s full product suite and ability to align solutions to district needs
- Proficient in Salesforce, including managing forecasts and building reports to inform account strategy
- Skilled in navigating customer objections and negotiating toward value-based outcomes
- Owns renewal and expansion motions, consistently delivering against ARR targets
- Able to work cross functionally with channel and sales

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pear-deck-customer-success-manager-mid-market-and-enterprise-southeast/