# Customer Success Partnership Manager at Pencil

- Company: Pencil
- What the company does: Looking For The Best Free Self Publishing Platform Online? Write & Publish For Free. Discover Books, Shorts & Book Summaries With The Pencil Reader App. Backed by Entrepreneur First and SOSV.
- Company website: https://thepencilapp.com/
- Type: Startups
- Level: Senior
- Location: USA
- Work setup: Remote
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/pencil/f2b07242-dfbd-48be-b718-8f868a790629
- Page: https://www.1752.vc/careers/jobs/pencil-customer-success-partnership-manager/

## About the role

Own the day-to-day commercial and strategic health of a portfolio of accounts, building trusted relationships with the stakeholders who hold the budget and the renewal decision. Build and run the account's cadence — QBRs, roadmap conversations, and renewal timelines — supporting in helping bring a clear narrative on where the partnership is heading and why.

Tags: Customer Success