# Senior Pre- & Post-Sales Customer Engineer, Enterprise at Pendo

- Company: Pendo
- What the company does: Backed by Battery and Sapphire.
- Company website: http://www.pendo.io/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA / Seattle, WA / Denver, CO / Remote
- Work setup: Remote
- Pay: $193K to $242K base salary per year (USD)
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://job-boards.greenhouse.io/pendo/jobs/8633420002
- Page: https://www.1752.vc/careers/jobs/pendo-senior-pre-and-post-sales-customer-engineer-enterprise/

## About the role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

## What they're looking for

- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation
- Experience mentoring or coaching more junior technical team members

Tags: Customer Engineering