# Customer Success Manager at PermitFlow

- Company: PermitFlow
- What the company does: Backed by Accel, Kleiner Perkins and Y Combinator.
- Company website: http://www.permitflow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City, NY
- Work setup: Remote
- Pay: $130K to $180K base salary per year (USD)
- Posted: 2026-03-02
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/permitflow/9260591a-b994-4c3a-b0eb-4592bb8cd1d1
- Page: https://www.1752.vc/careers/jobs/permitflow-customer-success-manager/

## About the role

PermitFlow is seeking a Customer Success Manager to support our midmarket customer base. Reporting directly to the VP, Customer Success, you’ll be responsible for driving value across your customer base from onboarding through renewal. This role requires a proactive team player who thrives in ambiguity and takes a customer-first approach, balancing the needs of our customers’ businesses with PermitFlow’s strategic priorities.

## What they're looking for

- 3+ years of experience managing mid market customers at early-stage tech startups
- Proven ability to turn product usage data into insights that drive customer success and ROI
- Strong analytical skills, comfortable using BI dashboards to inform success strategies
- Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively

Tags: Customer Success