# Permit Operations Lead (NYC Hybrid) at PermitFlow

- Company: PermitFlow
- What the company does: Backed by Accel, Kleiner Perkins and Y Combinator.
- Company website: http://www.permitflow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City, NY
- Work setup: Remote
- Pay: $80K to $105K base salary per year (USD)
- Posted: 2025-12-02
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/permitflow/a0b478f8-c563-4e22-9625-39d153166321
- Page: https://www.1752.vc/careers/jobs/permitflow-permit-operations-lead-nyc-hybrid/

## About the role

Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements. Team Development : You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.

## What they're looking for

- Team Player: You’re a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment
- Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes
- 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment
- Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences
- Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred
- Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail

Tags: Permit Operations