# Technical Services Manager at Permutive

- Company: Permutive
- What the company does: Discover how Permutive triples addressability, delivering more efficient and effective campaigns for advertisers and publishers. Backed by SoftBank VF, Y Combinator and Entrepreneur First.
- Company website: https://permutive.com/
- Type: Startups
- Level: Senior
- Location: New York, New York, United States
- Work setup: On-site
- Pay: $150K to $175K base salary per year (USD)
- Posted: 2026-06-23
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/permutive/2a55d046-f6e1-471a-8cee-40bf19704531
- Page: https://www.1752.vc/careers/jobs/permutive-technical-services-manager/

## About the role

Permutive is hiring for an experienced and highly motivated Technical Services Manager to lead our Technical Support team. The ideal person for this role will have a solid technical background, excellent leadership and process skills, and high standards for providing a world-class experience to our customers.

## What they're looking for

- Commutable distance to NYC, you may be required to meet with customers and internal teams regularly
- A consistent track record of successfully leading and empowering technical support teams, with experience managing and developing high performing individuals
- Ability to get deep into a complex product, understanding how different components work together, why customers use them and how to translate that into effective support and leadership
- Successful track record of setting up and iterating on support processes and strategy. You’re not afraid to question existing tools and approaches and come up with new recommendations
- A strong track record of managing complex technical escalations, including those with commercial stakes and can connect support to customer revenue impact
- Extensive experience working in a Technical Support environment and are comfortable getting into the weeds alongside your team to solve problems

Tags: Customer Success