# Director of Product Operations (On-site) at Phenom People

- Company: Phenom People
- What the company does: Phenom Applied AI is an AI platform that helps organizations hire faster, develop employees, and retain talent longer with automation and intelligence.
- Company website: https://www.phenom.com
- Type: Startups
- Level: Principal and up
- Location: Remote (US)
- Work setup: Remote
- Pay: $160K to $175K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://careers.phenom.com/us/en/job/P-104692/Director-of-Product-Operations-On-site
- Page: https://www.1752.vc/careers/jobs/phenom-people-director-of-product-operations-on-site/

## About the role

Product Operations is the connective layer between product strategy and execution across more than 25 product domains. As Director, you will build and run the systems that help product teams make better decisions, deliver predictably, operate a dependable platform, and communicate product value to the field.

## What they're looking for

- Own the product operating cadence, from problem framing and discovery through delivery, measurement, and continuous improvement
- Build and maintain a trusted insight layer that brings together product data, instrumentation, analytics, and reporting in one source of truth
- Improve delivery predictability across product domains through release coordination, dependency management, capacity planning, and honest commitment tracking
- Own the customer value chain from signed contracts through realized value, using data and intelligence to show whether customers are achieving measurable impact
- Lead go-to-market and knowledge enablement, including onboarding, product practices, reusable playbooks, and sales-ready materials
- Define and report the outcome signals that matter, including adoption, time to value, retention, delivery health, and customer value realization