# Manager, Client Engagement at Phil

- Company: Phil
- What the company does: Phil offers a technology-driven platform that simplifies medication access for retail and specialty-lite brands. Its solutions aim to improve patient outcomes and drive commercial success by streamlining the script journey. Backed by Eniac Ventures.
- Company website: https://phil.us
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $80K to $120K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://jobs.ashbyhq.com/Phil/95a12294-4e29-40ac-8709-dd76f1017d87?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/phil-manager-client-engagement/

## About the role

Founded in 2015, PHIL is a Series D healthtech growth-stage startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescription medication. This is a traditionally complex, archaic industry, and we've set out to change that through our digitally-enabled direct-to-patient hub and fulfillment platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Our strongest candidates have led support or escalation teams in a hub, specialty pharmacy, patient services program, or health-tech company. They know how prescription access works and how one delayed order lands with a manufacturer's sales team
- Bachelor's degree or equivalent experience
- Experience in client support, escalation management, or support operations, including managing people, ideally in healthcare or health-tech
- You've owned support KPIs (SLA, resolution rate, customer satisfaction) and moved them through changes to process, staffing, and quality
- You've driven cross-functional resolution of recurring issues with Product, Operations, and client-facing teams

Tags: Client Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/phil-manager-client-engagement/