# Technical Customer Success Manager at Phonely

- Company: Phonely
- What the company does: Phonely's AI phone agents answer every call, book appointments, and handle customer support 24/7. Trusted by 10,000+ businesses worldwide. Backed by Y Combinator.
- Company website: https://phonely.ai
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, California
- Work setup: On-site
- Pay: $100K to $150K base salary per year (USD)
- Posted: 2026-08-29
- Apply by: 2026-10-13
- Apply: https://jobs.ashbyhq.com/phonely/c2114fa8-32bd-4857-8909-6a31a0e54e87
- Page: https://www.1752.vc/careers/jobs/phonely-technical-customer-success-manager/

## About the role

We are looking for a Technical Customer Success Manager who comes from a project management background and knows how to drive complex, multi-stakeholder work across the finish line. This is not a traditional CSM role. You will be the connective tissue between our customers, our engineering team, and our product team - translating business needs into technical plans and holding everyone accountable to outcomes.

Tags: Customer Success