# Forward Deployed Strategist at Phylo

- Company: Phylo
- What the company does: Phylo is an applied research lab dedicated to studying agentic intelligence to accelerate discoveries for every biomedical scientist. Backed by a16z.
- Company website: https://phylo.bio
- Type: Startups
- Level: Mid level
- Location: Remote (Toronto) or On-Site (SF Bay Area)
- Work setup: Remote
- Posted: 2026-06-02
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/phylo/74b26315-813b-40d4-9732-f5b0e8aba66f
- Page: https://www.1752.vc/careers/jobs/phylo-forward-deployed-strategist/

## About the role

Phylo is looking for a customer-oriented team player to own the post-sales experience for our most strategic enterprise accounts, and help us figure out what great customer success looks like at an early-stage company. This is a hands-on role for someone who moves fast, thrives without a playbook, and wants to build one.

## What they're looking for

- 2–4+ years in a customer-facing role — Customer Success, Account Management, Solutions Engineering, or Consulting — supporting enterprise customers, ideally in top 20 biopharma
- Strong biology intuition, you can translate technical capabilities into outcomes researchers care about
- Builder mindset: you want to create the function, not slot into an established one
- You're comfortable moving fast in ambiguous situations and don't wait to be told what to do
- Startup experience where ownership is high and roles are fluid

Tags: Commercial Staff