# Customer Marketing Manager at Pigment

- Company: Pigment
- What the company does: Analyze, model, and plan with Pigment. Prepare for anything with our integrated business planning platform powered by agentic AI.
- Company website: https://www.pigment.com
- Type: Startups
- Level: Senior
- Location: New York
- Work setup: Hybrid
- Posted: 2026-08-17
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/pigment/8f83b4e1-da97-459d-aeff-c489ccc277eb
- Page: https://www.1752.vc/careers/jobs/pigment-customer-marketing-manager/

## About the role

This is an individual-contributor role at the center of a small, fast-moving team — high in ownership and cross-functional influence. Flagship Partnerships: Nurture relationships with strategically important customers, building the trust and internal alignment it takes to earn the honor of telling their story publicly

## What they're looking for

- Experience in customer marketing, case studies, or advocacy content within B2B tech — or comparable storytelling experience in PR, comms, or content marketing — with a track record of turning genuine relationships into public celebrations of success
- Incredible relationship skills — a natural connector of people and details, equally comfortable in a CSM's inbox, a VP's calendar, and a customer's legal/comms review
- Exceptional written and verbal communication, with the judgment to hold a conversation at any level, from end users to C-suite
- Tool-savvy and genuinely interested in scaling your own workflow with AI-assisted tools (Claude, Notion, Deeto, Salesforce, and similar)
- Patient and strategic — able to nurture a meaningful relationship with an important customer over time, and know when to pause and protect that relationship above all else
- A focused storyteller with a strong point of view on what makes a story land, and the discipline to prioritize the few stories that matter most

Tags: Marketing