# Customer Success Lead - San Francisco at Pigment

- Company: Pigment
- What the company does: Analyze, model, and plan with Pigment. Prepare for anything with our integrated business planning platform powered by agentic AI.
- Company website: https://www.pigment.com
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $220K to $250K base salary per year (USD)
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://jobs.lever.co/pigment/104912fb-cc2b-4199-8d04-504d06ba4f5c?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pigment-customer-success-lead-san-francisco/

## About the role

Lead and coach the team: Guide, coach, and support Customer Success Managers to strengthen relationships, deliver business value, and drive account growth. Collaborate across teams: Partner with Sales, Professional Services, Partners, and Product to align strategies and deliver a seamless customer experience. Share insights and feedback to inform Pigment’s roadmap and go-to-market approach. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Empathetic, empowering leader: You inspire your team while living Pigment’s values: Thrive Together, Never Settle, Go For It, and Be Real, Be Humble
- Executive relationship builder: Proven ability to engage senior stakeholders and build trusted, long-term partnerships
- Strong communicator and presenter: Skilled at simplifying complex solutions and delivering compelling presentations to executives
- Strategic and analytical: Able to define goals, measure progress, and use data to drive better customer outcomes
- Deployment expertise: Experienced in implementing SaaS platforms across organizations and driving long-term adoption
- Adaptable and resilient: Thrive in a fast-paced, high-growth environment with evolving priorities

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pigment-customer-success-lead-san-francisco/