# IT Systems Lead at Pilot

- Company: Pilot
- What the company does: Backed by Index, Sequoia and AI Grant.
- Company website: http://pilot.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, California
- Work setup: On-site
- Pay: $115K to $156K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://job-boards.greenhouse.io/pilothq/jobs/8797055002
- Page: https://www.1752.vc/careers/jobs/pilot-it-systems-lead/

## About the role

IT Operations at Pilot is a small team that supports our employees across our San Francisco and Nashville offices and a hybrid workforce. The IT team owns the systems that keep the company running and secure: identity, devices, email, conference rooms, and the SaaS stack. This is an individual contributor role reporting into Director of Security & IT operations, working closely with Security, Legal, People, and executive teams.

## What they're looking for

- 5+ years in IT, with at least 2 as a lead or sole admin at a SaaS or similar technology company with a hybrid workforce
- Deep hands-on Okta experience, including Workflows, complex Authentication flows, and other automations
- AI enabled and agile, utilizing the frontier AI tools to increase efficiency for the team and company
- Experience managing Macs with an MDM, working knowledge of Windows
- Comfortable owning AV, conference rooms, and events end to end
- Familiar with SOC 2 and ISO27001 controls and a compliance platform like Drata, Vanta

Tags: Information Technology