# Principal Technical Account Manager at Pindrop Security

- Company: Pindrop Security
- What the company does: Backed by Redpoint.
- Company website: http://www.pindropsecurity.com/
- Type: Startups
- Level: Principal and up
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://www.pindrop.com/careers/job-title/?gh_jid=8202096
- Page: https://www.1752.vc/careers/jobs/pindrop-security-principal-technical-account-manager/

## About the role

You combine deep technical expertise with strong customer leadership and commercial awareness. You’re equally comfortable in an executive conversation, an architecture discussion, or a high-pressure technical escalation. You are proactive, accountable, calm under pressure, and able to influence across teams without direct authority. You communicate complex ideas clearly, follow through on commitments, and look for opportunities to improve not only the customer experience but the broader organization.

## What they're looking for

- 8+ years of experience in Technical Account Management, Solutions Engineering, Customer Success Engineering, Customer Engineering, or a similar enterprise technical customer-facing role
- Demonstrated experience owning large, strategic enterprise customer relationships
- Deep experience with enterprise integrations, APIs, cloud and/or hybrid environments, and complex technical troubleshooting
- Proven ability to lead cross-functional customer initiatives from planning through execution and closure
- Experience leading high-priority technical escalations with strong judgment, responsiveness, and communication
- Strong executive presence and outstanding written and verbal communication skills

Tags: CS Operations