# Senior Production Support Engineer (8 Am - 5 PM ET) at Pindrop

- Company: Pindrop
- What the company does: Pindrop is the enterprise deepfake detection and identity verification platform. Independently validated at 99% accuracy and proven across 5 billion real-world interactions. Backed by a16z, GV and Felicis.
- Company website: https://www.pindrop.com
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://job-boards.greenhouse.io/pindropsecurity/jobs/8352212?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/pindrop-senior-production-support-engineer-8-am-5-pm-et/

## About the role

Serve as a subject matter expert for Pindrop's platform, APIs, integrations, and customer environments. Troubleshoot complex production issues and API integration challenges, including authentication, connectivity, and configuration. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A technically curious problem-solver with strong analytical and troubleshooting skills
- Calm under pressure and confident in handling critical production incidents
- Customer-focused, collaborative, and comfortable communicating with technical and non-technical stakeholders
- Proactive, accountable, and committed to improving system reliability
- Passionate about mentoring, knowledge sharing, and learning new technologies

Tags: Client Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/pindrop-senior-production-support-engineer-8-am-5-pm-et/