# Customer Success Manager at Ping

- Company: Ping
- What the company does: Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
- Company website: https://www.pingidentity.com/en.html
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Pay: $76K to $95K base salary per year (USD)
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://job-boards.greenhouse.io/pingidentity/jobs/8765277002
- Page: https://www.1752.vc/careers/jobs/ping-customer-success-manager/

## About the role

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

## What they're looking for

- A minimum of 4 years of related experience in Customer Success / Experience
- Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management
- A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions
- A naturally curious and proactive approach to uncovering adoption blockers and risks
- Experience with SFDC, Gainsight, or equivalent CRM systems
- Solid technical understanding of Cloud Solutions

Tags: Customer Success