# Senior Onboarding Customer Success Manager at Ping

- Company: Ping
- What the company does: Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
- Company website: https://www.pingidentity.com/en.html
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Pay: $87K to $116K base salary per year (USD)
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://job-boards.greenhouse.io/pingidentity/jobs/8912626002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ping-senior-onboarding-customer-success-manager/

## About the role

As an Onboarding Senior Customer Success Manager, you will help lead our customers into their Ping Identity journey, ensuring the successful deployment and realization of value for our customers. You will join the customer journey before the sale to ensure a seamless transition from the pre-sales experience to post deployment support, upon which you will then transition the customer off to our Customer Success Manager. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Deep expertise in leading the delivery of enterprise level Customer deployment projects
- Management of technical projects consisting of both customer and vendor members and stakeholders
- Understanding of the value proposition of Ping Identity
- Ability to present to C-level executives (CIO, CEO, CTO, CISO, etc.), as well as to technical subject matter experts
- Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology
- Knowledge of project management best practices across large, complex projects, including enterprise cloud migration or cloud deployment projects

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ping-senior-onboarding-customer-success-manager/