# Senior Strategic Customer Success Manager at Ping

- Company: Ping
- What the company does: Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
- Company website: https://www.pingidentity.com/en.html
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Pay: $76K to $95K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://job-boards.greenhouse.io/pingidentity/jobs/8901104002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ping-senior-strategic-customer-success-manager/

## About the role

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A minimum of 4 years of related experience in Customer Success / Experience
- Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management
- A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions
- A naturally curious and proactive approach to uncovering adoption blockers and risks
- Experience with SFDC, Gainsight, or equivalent CRM systems
- Solid technical understanding of Cloud Solutions

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ping-senior-strategic-customer-success-manager/