# Senior Technical Support Engineer at Ping

- Company: Ping
- What the company does: Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
- Company website: https://www.pingidentity.com/en.html
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Pay: $70K to $100K base salary per year (USD)
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://job-boards.greenhouse.io/pingidentity/jobs/8743157002
- Page: https://www.1752.vc/careers/jobs/ping-senior-technical-support-engineer/

## About the role

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

## What they're looking for

- Technical Degree plans preferred - Computer Engineering, CIS, MIS, CS
- Minimum of 8 years of related experience with a Bachelor’s degree, or equivalent experience
- Excellent Communication: verbal, written, listening, present confidently, know audience
- Excellent Troubleshooting: analytical, creative thinking, inquisitive, resilient, adaptive
- Solid knowledge: REST API, SSL/TLS, IPv4, JSON, LDAP, Proxies
- Experienced working with Linux (administration & troubleshooting), Virtualization (enterprise environment), Cloud-based platforms (AWS, Azure, Google Cloud Platform)

Tags: Support Engineers