# Support Account Manager at Ping

- Company: Ping
- What the company does: Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
- Company website: https://www.pingidentity.com/en.html
- Type: Startups
- Level: Senior
- Location: USA - Remote - Denver, CO
- Work setup: Remote
- Pay: $90K to $105K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/pingidentity/jobs/8843046002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ping-support-account-manager/

## About the role

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years experience with enterprise-class software systems in a client-facing role
- Excellent communication skills, both verbal and written
- Utilize an extreme rapport-building approach to quickly establish trust with customers and provide assistance they can count on
- An organizational strategy to approach and manage each customer’s asks and a duty to follow through
- Incident Management, Problem Management and Change Management experience Experience with queue management and knowledge of support organization
- Experience managing internal and external account stakeholders in critical situations

Tags: SAM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ping-support-account-manager/